Shift Manager

Snack Hack Inc.; Muntinlupa; On-site; PHP 300,000 - 420,000; Full time

Job summary

Snack Hack Inc. is seeking a Restaurant Supervisor to oversee daily operations, ensure excellent service, and maximize efficiency across shifts.

You will lead and coach the team, monitor inventory, maintain safety standards, and resolve customer concerns promptly.

Candidates should have a bachelor's in Hospitality or related field and at least 2 years of supervisory experience in food service, with willingness to work weekends.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration or related field.
• At least 2 years of supervisory experience in a restaurant or food service.
• Strong leadership, problem-solving and decision-making skills.
• Customer-oriented with excellent communication skills.
• Willing to work on shifting schedules, weekends and holidays.

Responsibilities

• Supervise daily restaurant operations during assigned shifts.
• Lead, coach, and motivate restaurant team members.
• Ensure compliance with company policies, food safety and sanitation standards.
• Monitor inventory, minimize wastage, and control operational costs.
• Resolve customer concerns promptly and professionally.
• Prepare operational reports and achieve shift performance targets.

Skills

Leadership

Customer service

Communication

Problem solving

Flexible scheduling

Education

Bachelor's degree in Hospitality Management / related field

Job description

JOB OBJECTIVE:

To oversee the day-to-day restaurant operations, ensuring excellent customer service, operational efficiency and achievement of sales and profitability.

KEY RESPONSIBILITIES:

• Supervise daily restaurant operations during assigned shifts.




• Lead, coach, and motivate restaurant team members.




• Ensure compliance with company policies, food safety and sanitation standards.




• Monitor inventory, minimize wastage, and control operational costs.




• Resolve customer concerns promptly and professionally.




• Prepare operational reports and achieve shift performance targets.

QUALIFICATIONS:

• Bachelor's degree in Hospitality Management, Business Administration or any related field.




• At least 2 years of supervisory experience in a restaurant or food service industry.




• Strong leadership, problem-solving, and decision-making skills.




• Customer-oriented with excellent communication skills.




• Willing to work on shifting schedules, weekends and holidays.