Shift Manager

Jiang Nan Hotpot; Parañaque; On-site; PHP 391,000 - 725,000; Full time

Job summary

Jiang Nan Hotpot in BF Homes, Parañaque City, is seeking a Restaurant Supervisor to oversee daily operations and lead servers, hosts, and kitchen staff. You will ensure prompt, courteous service and uphold company standards.

Responsibilities include inventory monitoring, timely orders, resolving customer issues, training the team, and maintaining shift records. You will also collaborate with the General Manager to implement policies and procedures.

Qualifications

• Bachelor's degree required with strong leadership potential.
• Proven ability to lead and develop a restaurant team.
• Excellent customer service and problem-solving skills.
• Strong leadership and team-building abilities.
• Effective communication and interpersonal skills.
• Experience in inventory management and cost control is a plus.

Responsibilities

• Supervising and coordinating the activities of servers, hosts, and kitchen staff during your assigned shift.
• Ensuring that all customers receive prompt and courteous service.
• Monitoring inventory levels and placing orders as needed.
• Addressing customer complaints and resolving issues in a professional manner.
• Providing training and development opportunities for your team.
• Maintaining accurate records of shift activities, including sales, labor, and incident reports.
• Collaborating with the General Manager to implement and uphold company policies and procedures.

Skills

Leadership

Team-building

Customer service

Problem-solving

Communication

Interpersonal skills

Education

Bachelor's Degree

Job description

Job description

What you\'ll be doing

• Supervising and coordinating the activities of servers, hosts, and kitchen staff during your assigned shift

• Ensuring that all customers receive prompt and courteous service

• Monitoring inventory levels and placing orders as needed

• Addressing customer complaints and resolving issues in a professional manner

• Providing training and development opportunities for your team

• Maintaining accurate records of shift activities, including sales, labor, and incident reports

• Collaborating with the General Manager to implement and uphold company policies and procedures

What we\'re looking for

• Bachelor\'s Degree

• Minimum 3 years of experience in a supervisory or management role within the restaurant industry

• Excellent customer service and problem-solving skills

• Strong leadership and team-building abilities

• Proficient in inventory management and cost control

• Effective communication and interpersonal skills

• Ability to work flexible hours, including evenings, weekends, and holidays

• LOCATION: BF HOMES, PARAÑAQUE CITY