Service Support Specialist: Admin & Logistics (Warranty)

Vertiv Group Corporation

Mandaluyong

On-site

PHP 180,000 - 360,000

Full time

14 days+

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Job summary

Vertiv Group Corporation in Metro Manila is seeking a detail-oriented service administration specialist to support all administrative processes within the service organization. You will ensure data accuracy in ERP systems and timely processing of transactions.

The role emphasizes SLA adherence, timely SSA report submission, and collaboration with teams. Ideal candidates are college graduates with 1–3 years of relevant experience, strong English, and a proactive ownership mindset.

Qualifications

College graduate of any course.
1–3 years of related experience.
Experience in a service environment performing administrative functions is preferred.
Experience in supply chain (order management, purchasing and logistics) is a plus.
Strong administration, analytical and organizational skills.

Responsibilities

Provide high-quality support in service administrative processes and ensure data accuracy in designated databases and systems.
Process transactions on time with focus on quality and timeliness.
Ensure timely delivery of required reports and monitoring in place.
Provide accurate information to internal and external customers.
Adhere to SLAs for SSA Transactions (Warranty).
Support productivity improvements and individual development.