Contract Support Specialist II: Precision in Admin & SLA

Vertiv; Mandaluyong; On-site; PHP 180,000 - 270,000; Full time

Job summary

Vertiv Philippines is seeking a contracts administration specialist to provide high-quality support for contract processing, data entry, and reporting. You will ensure accuracy in databases, timely monitoring, and efficient transaction handling in line with SLAs.

The role requires strong administration, analytical and organizational skills, English communication, and ability to work with ERP systems. Prior service environment experience and an ownership mindset are valued.

Qualifications

• College graduate of any course.
• Strong administration, analytical and organizational skills.
• Possesses initiative and a strong sense of ownership and responsibility.
• Keen attention to details.
• Comprehensive administrative/clerical/back office experience.
• Time management skills.
• Must be able to work with minimal supervision.
• Works well with others; team player.
• Fluent English written and verbal skills.
• Strong sense/knowledge of the service business.
• Knowledge of computer systems; ERP familiarity is a plus.

Responsibilities

• Provides high-quality and valuable support to contracts administration and related processes.
• Processes transactions on time and in an efficient, effective, and accurate manner, with focus on quality and timeliness.
• Ensures information logged in databases and systems is accurate and updated.
• Ensures proper monitoring and timely delivery of required reports.
• Provides accurate solutions to issues raised by market units or other contacts.
• Liaises with market units to clarify details for accurate transactions.
• Guarantees accuracy in all transactions per SLA and defined procedures.

Skills

Fluent English

Time management

Attention to detail

Analytical skills

Ownership mindset

Education

College graduate

Tools

ERP systems (Oracle SAP)

Job description

Vertiv Philippines is seeking a contracts administration specialist to provide high-quality support for contract processing, data entry, and reporting. You will ensure accuracy in databases, timely monitoring, and efficient transaction handling in line with SLAs.

The role requires strong administration, analytical and organizational skills, English communication, and ability to work with ERP systems. Prior service environment experience and an ownership mindset are valued.