Service Support Associate I Temp

Vertiv; Mandaluyong; On-site; PHP 268,000 - 424,000; Full time

Job summary

Vertiv in Metro Manila is seeking a detail-oriented Contracts Administrator to support transaction logging, data entry, and issue resolution. The role emphasizes accuracy, timely processing, and collaboration with market units.

Ideal candidates are fresh graduates or have up to 3 years experience, with a bachelor's degree and strong multitasking abilities. Proficiency in MS Office and a proactive approach are essential for success.

Qualifications

• Bachelor's degree required or equivalent.
• Fresh graduates or 1–3 years relevant experience.
• Strong administrative and organizational skills with high attention to detail.
• Ability to work with minimal supervision.
• Proficient in MS Office applications.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Ensures all contract transactions are done accurately and on time.
• Ensures all required information is logged in the appropriate systems and databases.
• Provides accurate solutions to contract issues and concerns raised by the market units or other points of contact.
• Liaises with the market units regarding any detail not sufficiently clear to ensure transactions are accurate.
• Guarantees accuracy in all transactions as per agreed SLA and complies with defined procedures and standards.
• Ensures that proper monitoring is in place and required reports are delivered in a timely manner.
• Pays close attention to details and has the ability to perform all duties with the least amount of supervision.
• Performs other duties that may be assigned in the line of work.

Skills

Administrative skills

Analytical skills

Organizational skills

Time management

MS Office

Teamwork

Education

Bachelor's degree

Tools

MS Office Suite

Job description

Job Description:

Responsibilities:

• Ensures all contract transactions are done accurately and on time.
• Ensures all required information is logged in the appropriate systems and databases.
• Provides accurate solutions to contract issues and concerns raised by the market units or other points of contact.
• Liaises with the market units regarding any detail/s not sufficiently clear to ensure transactions are accurate.
• Guarantees accuracy in all transactions as per agreed SLA and complies with the defined procedures and standards set forth within the workgroup/team.
• Ensures that proper monitoring is in place and required reports are delivered in a timely manner.
• Pays close attention to details and has the ability to perform all duties with the least amount of supervision.
• Performs other duties that may be assigned in the line of work.

Requirements:

• Fresh graduates or candidates with 1–3 years of relevant work experience.
• Bachelor’s degree in any course.
• Strong administrative, analytical, and organizational skills, with high attention to detail.
• Demonstrates initiative, ownership, and the ability to work with minimal supervision.
• Effective time‑management skills and the ability to handle high volume transactions and multiple tasks.
• Strong teamwork and collaboration skills.
• MS Office proficient.
• Ability to work and multi-task in a fast-paced environment.
• Basic understanding of service operations or the service business is an advantage.

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