Accounts Support Associate

Pioneer Your Insurance; Laoag; On-site; PHP 201,000 - 312,000; Full time

Job summary

Pioneer Your Insurance is seeking an organized administrative support specialist in Laoag, Philippines. You will help branch objectives by handling process management, data organization, and effective email handling in line with SLAs.

Key duties include assisting Accounts Officer with collection reminders, report generation, and data safekeeping; you should have a business degree and at least two years in financial services or insurance, with strong MS Office skills. Fresh graduates may apply.

Qualifications

• Bachelor’s degree in a business-related field.
• Minimum of two years’ experience in financial services or insurance.
• Customer service or sales background preferred.
• Fresh graduates welcome.
• Proficient with MS Office (Word & Excel).

Responsibilities

• Process management and cascading new developments to customers or partners.
• Monitor accounts receivable and assist with premium collection reminders.
• Generate reports for Branch Head and organize data per records guidelines.
• Manage branch email communications within SLAs.

Skills

Communication

Interpersonal

Attention to detail

Teamwork

Education

Bachelor's degree in business-related field

Tools

MS Office

Job description

An Overview of your Role

Supports the achievement of the branch’s business objectives through efficient administrative support.

Duties and Responsibilities:

• Process Management. Assists Accounts Officer in cascading any developments (e.g. new product, product enhancements, new process, process enhancements) to customers or partners. Generates reports as requested by Branch Head. Organizes and safekeeps data according to standard records management process and guidelines. Monitors the branch’s common emails and check all emails received within agreed cut-off are attended and referred to appropriate parties for further handling in accordance with SLAs.
• Collection Management. Assists Accounts Officer in monitoring accounts receivables and other premium collection-related activities such as sending of reminders, monitoring of payment application.
• Other Responsibilities. Assists Accounts Officer in monitoring accounts receivables and other premium collection-related activities such as sending reminders, monitoring of payment application, among others.

A Bit About You

• Candidate must be a graduate of any business-related bachelor’s degree course.
• At least two (2) years relevant work experience preferably gained from the financial services and/or insurance industry.
• With experience in customer service / sales background
• Open for Fresh Graduates
• Proficient in the use of MS Office (Word & Excel)

What We Need

• With keen attention to details
• Collaborative, Agile and Resourceful
• Good communication and interpersonal skills
• With excellent attention to detail, Organizational Savvy and Results oriented