Service Billing & Coordination Specialist

Vertiv Group Corporation; Mandaluyong; On-site; PHP 400,000 - 650,000; Full time

Job summary

Vertiv is seeking a detail-oriented professional to manage service requests, billing, and data integrity across customer engagements in the Philippines. This role emphasizes precise invoicing, cost tracking, and collaboration with District Managers, Customer Engineers, and internal teams.

Key responsibilities include creating and auditing service tickets, ensuring billing accuracy, managing Install Base data, and driving revenue recognition processes.

Qualifications

• Graduated in Management or Business field.
• Knowledgeable of basic Accounts Payable and Accounts Receivable processes.
• Review and processing of PO and quotations.
• Proficient in Microsoft Office applications (Word, Excel, Power Point, Access).
• Excellent phone and interpersonal skills; well-developed organizational skills.

Responsibilities

• Create service requests/tickets from approved quotes, ensuring billing instructions and customer details are captured.
• Notify District Managers and District Operations Coordinators upon ticket creation.
• Monitor progress of quoted service tickets with coordinators and technicians for status updates.
• Perform detailed review and billing of completed service requests, including labor, travel, materials and outcomes.
• Audit service performed by technicians to determine billability and documentation.

Skills

Accounts Payable

Accounts Receivable

Billing

Data entry

Education

Business/Management degree

Tools

Microsoft Office

Excel

Job description

Vertiv is seeking a detail-oriented professional to manage service requests, billing, and data integrity across customer engagements in the Philippines. This role emphasizes precise invoicing, cost tracking, and collaboration with District Managers, Customer Engineers, and internal teams.

Key responsibilities include creating and auditing service tickets, ensuring billing accuracy, managing Install Base data, and driving revenue recognition processes.