Service Assistant for Customer Care

Fast Autoworld Philippines Corporation - Mitsubishi Motors; Butuan; On-site; PHP 201,000 - 268,000; Full time

Job summary

Fast Autoworld Philippines Corporation - Mitsubishi Motors in Butuan City is seeking a friendly Service Assistant to join our team. You will assist customers, respond to inquiries, and help maintain a positive service experience at our branch.

The ideal candidate has strong communication, customer-service orientation, and the ability to work both independently and with the team. Training will be provided to develop product knowledge and service routines.

Qualifications

• Must have good communication and interpersonal skills.
• Customer-service oriented and approachable.
• Responsible, organized, and dependable.
• Able to work independently and as part of a team.
• Basic computer skills including MS Office and Excel.
• Previous customer service experience is an advantage.
• Willing to learn and undergo training.
• Area of assignment is in Butuan City branch.

Responsibilities

• Assist customers with questions, requests, and concerns.
• Provide friendly and professional customer service.
• Respond to phone calls, messages, and customer inquiries.
• Handle customer complaints and help resolve issues.
• Assist with service-related tasks and daily operations.
• Maintain accurate customer records and information.
• Coordinate with other team members to ensure smooth service.
• Perform other duties as assigned.

Skills

Communication skills

Customer service

Interpersonal skills

Teamwork

Willing to learn

MS Office

Excel

Tools

MS Office

Excel

Job description

We are looking for afriendly, reliable, and customer-focused Service Assistantto join our team. The successful candidate will assist customers, handle inquiries, provide excellent service, and help ensure a positive customer experience.

Responsibilities:

• Assist customers with questions, requests, and concerns.

• Provide friendly and professional customer service.

• Respond to phone calls, messages, and customer inquiries.

• Handle customer complaints and help resolve issues.

• Assist with service-related tasks and daily operations.

• Maintain accurate customer records and information.

• Coordinate with other team members to ensure smooth service.

• Perform other duties as assigned.

Qualifications:

• Good communication and interpersonal skills

• Customer-service oriented and approachable

• Responsible, organized, and dependable

• Able to work independently and as part of a team

• Basic computer skills (MS Office and Excel)

• Previous customer service experience is an advantage

• Willing to learn and undergo training.

• Area of assignment is in our Butuan City branch.