Customer Service Representative/Operations Assistant

Rayomar Management Incorporated; Cagayan Valley; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Comprehensive health insurance

Opportunities for career development

Flexible working arrangements

Team-building activities

Job summary

A growing team in the region is seeking an enthusiastic Operations Assistant/Customer Service to enhance customer service and day-to-day operations. The ideal candidate will have 1-2 years of experience in customer service or administration, strong communication skills, and proficiency in standard office software. This full-time role offers a competitive salary and benefits such as health insurance and career advancement opportunities.

Qualifications

• 1-2 years of experience in a customer service or administrative role.
• Strong communication and interpersonal skills.
• Excellent organizational and time management skills.
• Ability to use standard office software.
• A team player with a positive attitude and a willingness to learn and grow.

Responsibilities

• Handle inbound customer enquiries and provide prompt assistance.
• Maintain accurate records and update customer information.
• Coordinate with other departments for timely delivery of products.
• Assist with administrative tasks like filing and data entry.
• Provide general support to the operations team.

Skills

Customer service skills

Communication skills

Organizational skills

Time management

Proficiency in Microsoft Office

Tools

Microsoft Office Suite

Job description

About the Role

We are seeking an enthusiastic and organised Operations Assistant/Customer Service to join our growing team in Cagayan de Oro Misamis Oriental. This full‑time role will be responsible for providing exceptional customer service and supporting our day‑to‑day operations.

What You'll Be Doing

• Handling inbound customer enquiries and providing prompt and efficient assistance
• Maintaining accurate records and updating customer information in our database
• Coordinating with other departments to ensure timely delivery of products and services
• Assisting with administrative tasks such as filing, data entry, and document management
• Providing general support to the operations team as needed

What We're Looking For

• At least 1‑2 years of experience in a customer service or administrative role
• Strong communication and interpersonal skills, with the ability to interact with customers and colleagues in a professional and friendly manner
• Excellent organisational and time management skills, with the ability to multitask and prioritise effectively
• Proficient in using standard office software (e.g. Microsoft Office Suite)
• A team player with a positive attitude and a willingness to learn and grow

What We Offer

We are committed to providing a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

• Comprehensive health insurance
• Opportunities for career development and advancement
• Flexible working arrangements
• Team‑building activities and social events

If you are excited about this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.