Customer Service Representative

Panc-rift multipurpose cooperative; Palawan; On-site; PHP 223,200 - 334,800; Full time

Job summary

Panc-rift multipurpose cooperative is seeking a customer service representative in Isabela, Palawan. Responsibilities include handling inquiries, providing product information, and assisting with orders.

The ideal candidate should possess good communication skills in English and Filipino, with a strong customer-focused attitude. Previous experience is preferred, and the role requires flexibility in working hours.

Qualifications

• Previous customer service experience is preferred.
• Ability to work well under pressure.

Responsibilities

• Handle customer inquiries via phone, email, or in-person.
• Provide information about products/services.
• Assist with order processing, returns, and exchanges.
• Resolve customer complaints and issues in a timely manner.
• Maintain a positive, helpful attitude at all times.

Skills

Good communication skills (English and Filipino)

Basic computer skills (MS Office, email, etc.)

Problem-solving abilities

Attention to detail and accuracy

Customer-focused attitude

Job description

Job Description

• Handle customer inquiries via phone, email, or in-person
• Provide information about products/services
• Assist with order processing, returns, and exchanges
• Resolve customer complaints and issues in a timely manner
• Maintain a positive, helpful attitude at all times
• Record and update customer information accurately
• Coordinate with other departments for service-related issues
• Good communication skills (English and Filipino)
• Friendly, approachable, and customer-focused
• Basic computer skills (MS Office, email, etc.)
• Problem-solving abilities
• Attention to detail and accuracy
• Ability to work well under pressure
• Previous customer service experience (preferred)
• Flexible working hours and availability