Senior Training Specialist - Financial Campaign (Hybrid)

Infosys BPM Ltd.; Taguig; Hybrid; PHP 600,000 - 1,000,000; Full time

Benefits offered by this job

HMO + Life Insurance for employee and

Job summary

Infosys BPM Ltd. seeks a Training Specialist to support our Financial Campaign in Clark, Pampanga, delivering learning programs and collaborating with cross-functional teams to sustain performance.

The ideal candidate has 6+ years total experience, including 3 years as a Trainer in BPO/shared services, with strong communication and analytical skills, and is open to onsite in BGC with temporary WFH.

Qualifications

• Graduate with a 4-year degree.
• Experience in training, especially in BPO/shared services.
• Strong communication and stakeholder management skills.

Responsibilities

• Identify training needs through data and performance insights.
• Design and maintain high-quality learning content.
• Deliver engaging training sessions using proven delivery techniques.
• Collaborate with cross-functional teams and client partners.
• Oversee training logistics: attendance, evaluations, and reports.
• Build and guide cross-cultural teams; manage conflicts.

Skills

Training Needs Analysis

Content Development

Training Delivery

Stakeholder Collaboration

People Management

Analytical Ability

MS Word

MS Excel

PowerPoint

Education

Bachelor's degree (4-year)

Tools

MS Word

MS Excel

PowerPoint

Job description

Infosys BPM Ltd. seeks a Training Specialist to support our Financial Campaign in Clark, Pampanga, delivering learning programs and collaborating with cross-functional teams to sustain performance.

The ideal candidate has 6+ years total experience, including 3 years as a Trainer in BPO/shared services, with strong communication and analytical skills, and is open to onsite in BGC with temporary WFH.