Communication Training Specialist — Onsite, BGC, Fast Growth

Infosys BPM Philippines; Taguig; On-site; PHP 391,000 - 670,000; Full time

Benefits offered by this job

Quarterly performance bonus

Career growth and fast-track progress

Fair work-life balance

HMO + Life Insurance for employee and

2 dependents, free

24 annual leaves

Prime BGC office with gym & facilities

Great Place to Work certification

Job summary

Infosys BPM Philippines in Taguig seeks an Associate Trainer to support the PH Comms Training Team in BGC, Taguig. You will identify training needs, design effective programs, deliver sessions, and collaborate with cross-functional teams to sustain performance and drive improvements.

Responsibilities include needs analysis, curriculum & course design, content development, training delivery, research, stakeholder partnership, and people management to ensure timely, high-quality learning outcomes.

Qualifications

• Identify training needs accurately through data and performance insights.
• Provide floor support and follow-through to sustain learning and reinforce skills.
• Develop end-to-end training programs using established course design methodologies.
• Create and maintain high-quality content aligned with learning objectives and methodology standards.
• Facilitate engaging and effective training sessions using proven delivery techniques.
• Apply basic research methodologies to gather insights ethically and effectively.
• Work closely with cross-functional teams and client partners.
• Build and guide cross-cultural teams and oversee training logistics.

Responsibilities

• Identify training needs accurately through data and performance insights.
• Provide floor support and follow-through to sustain learning and reinforce skills.
• Develop end-to-end training programs using established course design methodologies.
• Create and maintain high-quality content aligned with learning objectives and methodology standards.
• Facilitate engaging and effective training sessions using proven delivery techniques.
• Apply basic research methodologies to gather insights ethically and effectively.
• Work closely with cross-functional teams and client partners.
• Build and guide cross-cultural teams; oversee training logistics and coordination.

Job description

Infosys BPM Philippines in Taguig seeks an Associate Trainer to support the PH Comms Training Team in BGC, Taguig. You will identify training needs, design effective programs, deliver sessions, and collaborate with cross-functional teams to sustain performance and drive improvements.

Responsibilities include needs analysis, curriculum & course design, content development, training delivery, research, stakeholder partnership, and people management to ensure timely, high-quality learning outcomes.