Senior Systems Engineer - Eastwood Nightshift

TGT Global; Quezon City; On-site; PHP 1,339,000 - 2,009,000; Full time

Benefits offered by this job

HMO Day 1

PTO 24 days

Annual appraisals

Awards & referral

Free meals & treats

Overseas training

Certifications

Office events

Eastwood night shift

Job summary

TGT Global is seeking a Senior Systems Engineer to provide comprehensive technical support to MSP partners and their clients. You will handle incidents, monitor systems, and contribute to documentation while working onsite at MDC100, Eastwood during night shifts.

The role requires strong troubleshooting, Azure/AWS expertise, and experience with MS Exchange, AD, Windows Server, VMWare, Citrix, and backup techs like Veeam. Onsite Day 1 HMO and growth opportunities are offered.

Qualifications

• 5+ years as Senior Systems Engineer or similar role.
• Strong troubleshooting and problem-solving skills.
• Azure and AWS platform management experience.
• MS Exchange, AD, Windows Server, Terminal Services, M365, VMWare, ESXi, Hyper-V, Citrix experience.
• Experience with backup technologies: Veeam, ShadowProtect, AvePoint.
• Solid networking knowledge: TCP/IP, LAN/WAN, Wireless; scripting (Shell, PowerShell) a plus.
• Exposure to multi-tenant/hosting environments.
• Excellent communication, written and verbal.
• Onsite work required at MDC100, Eastwood.

Responsibilities

• Handle incident management and ticket resolutions across all technology domains (workstations to servers and networks).
• Monitor and manage system alerts to detect and address issues proactively.
• Perform general admin tasks and documentation; share knowledge.
• Communicate effectively with customers to convey technical information clearly.

Skills

Azure & AWS

Exchange & AD

Windows Server

VMware/ESXi/Hyper-V

Citrix

Backup tools

Networking TCP/IP

Scripting PowerShell

Multi-tenant hosting

Communication skills

Tools

Veeam

ShadowProtect

AvePoint

Job description

PROTECTION AND IMMUNITY, STARTING DAY ONE!

Grow your career while being supported with comprehensive HMO as early as your Day 1 with us!

Awesome perks await in #WeAreTGT: EASTWOOD!

• Health & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insurance

• Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events

• Growth & Perks: Free daily meals & treats, career development, certifications, overseas training, vibrant office culture

• Vibrant City Location: Work in MDC100, Eastwood (Night Shift!)

As an Senior Systems Engineer...

You'll be responsible for providing comprehensive technical support to our MSP partners and their clients.

Ideal Technical Profile

• 5+ years of required experience as a Senior Systems Engineer or similar technical support role

• Exceptional technical troubleshooting and problem-solving skills

• Intermediate and above experience with Azure and and AWS platform management

• Intermediate and above experience with Microsoft Exchange, Active Directory, Windows Server, Terminal services, Microsoft 365, VMWare, ESXi, Hyper-V, Citrix

• Experience in backup technologies such as Veeam, ShadowProtect, AvePoin

• Solid networking knowledge and experience: TCP/IP, LAN/WAN, Wireless) + scripting skills (e.g. Shell scripts, PowerShell) would be an advantage

• Exposure to multi-tenancy/hosting environments

• Excellent communication skills, both written and verbal, with the ability to convey technical information clearly to non-technical customers.

• Strong problem-solving and decision-making skills.

• AMENABLE TO WORK ONSITE: MDC100, Eastwood

Your Impact Starts Here

Incident Management and Ticket Resolutions

• Address issues and service requests that relates to all technology, from workstations, servers, tablets, printers, phones, networks, vendor specific hardware, and software

• Additional general administration tasks

Monitoring and Management of System Alerts

• Proactively monitor various IT systems, including servers, networks, and applications, to identify and address potential issues before they elevate.

Other key responsibilities

• Documentation and knowledge sharing

• Communication with customers

MORE THAN JUST A JOB

Headquartered across the Philippines' most dynamic cities in BGC, Eastwood, Alabang, and Cebu, and now expanding internationally with our first overseas office in Sri Lanka, we're building a workplace that puts people first.

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