Senior ServiceNow Platform Admin (Hybrid) - Lead & Mentor

Gratitude Philippines; Manila; Hybrid; PHP 600,000 - 1,000,000; Full time

Benefits offered by this job

Competitive compensation and growthOp

Collaborative work culture with L&D

Meaningful products and businessImpact

Job summary

Gratitude Philippines is seeking a skilled Senior ServiceNow Platform Administrator for a hybrid role in Makati. You will deliver high-quality ServiceNow solutions, collaborate with product, design, and business teams, and own complex deliverables from planning through implementation.

The role requires a Bachelor's degree or equivalent, strong problem-solving and communication skills, and experience leading projects or mentoring teammates.

Qualifications

• Bachelor's degree or equivalent practical experience.
• Strong problem-solving skills and ability to work independently and with a team.
• Experience leading projects, mentoring teammates, or owning complex deliverables.

Responsibilities

• Develop, test, and maintain reliable, scalable, and user-focused solutions.
• Collaborate with product, design, and business teams to understand requirements and deliver outcomes.
• Write clean, maintainable, and well-documented work following best practices.
• Troubleshoot issues, optimize performance, and improve overall quality.
• Track progress, communicate updates clearly, and contribute to continuous improvement.
• Guide technical decisions, review work, mentor junior team members, and improve team standards.

Skills

Leadership

Communication

Problem solving

Teamwork

ServiceNow

Education

Bachelor's degree

Tools

ServiceNow

Job description

Gratitude Philippines is seeking a skilled Senior ServiceNow Platform Administrator for a hybrid role in Makati. You will deliver high-quality ServiceNow solutions, collaborate with product, design, and business teams, and own complex deliverables from planning through implementation.

The role requires a Bachelor's degree or equivalent, strong problem-solving and communication skills, and experience leading projects or mentoring teammates.