HIRING NOW: Senior ServiceNow Platform Administrator/ Hybrid setup in Makati

Gratitude Philippines; Manila; Ibrido; PHP 600.000 - 1.000.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive compensation and growthOp

Collaborative work culture with L&D

Meaningful products and businessImpact

Descrizione del lavoro

Gratitude Philippines is seeking a skilled Senior ServiceNow Platform Administrator for a hybrid role in Makati. You will deliver high-quality ServiceNow solutions, collaborate with product, design, and business teams, and own complex deliverables from planning through implementation.

The role requires a Bachelor's degree or equivalent, strong problem-solving and communication skills, and experience leading projects or mentoring teammates.

Competenze

• Bachelor's degree or equivalent practical experience.
• Strong problem-solving skills and ability to work independently and with a team.
• Experience leading projects, mentoring teammates, or owning complex deliverables.

Mansioni

• Develop, test, and maintain reliable, scalable, and user-focused solutions.
• Collaborate with product, design, and business teams to understand requirements and deliver outcomes.
• Write clean, maintainable, and well-documented work following best practices.
• Troubleshoot issues, optimize performance, and improve overall quality.
• Track progress, communicate updates clearly, and contribute to continuous improvement.
• Guide technical decisions, review work, mentor junior team members, and improve team standards.

Conoscenze

Leadership

Communication

Problem solving

Teamwork

ServiceNow

Formazione

Bachelor's degree

Strumenti

ServiceNow

Descrizione del lavoro

About the Role

We are looking for a skilled and motivated HIRING NOW: Senior ServiceNow Platform Administrator/ Hybrid setup in Makati to join our team. The ideal candidate will help deliver high-quality solutions while working closely with cross-functional stakeholders. This role requires ownership, attention to detail, clear communication, and a practical approach to solving real business problems.

Responsibilities

• Develop, test, and maintain reliable, scalable, and user-focused solutions.
• Collaborate with product, design, and business teams to understand requirements and deliver outcomes.
• Write clean, maintainable, and well-documented work following best practices.
• Troubleshoot issues, optimize performance, and improve overall quality.
• Track progress, communicate updates clearly, and contribute to continuous improvement.
• Guide technical decisions, review work, mentor junior team members, and improve team standards.

Qualifications

• Bachelor's degree in a relevant field or equivalent practical experience.
• Relevant professional experience in a similar role.
• Strong problem-solving skills and the ability to work independently and with a team.
• Good written and verbal communication skills.
• Experience leading projects, mentoring teammates, or owning complex deliverables.

Skills

• Strong foundation in role-relevant tools, platforms, and best practices.
• Ability to plan, execute, measure, and improve work with attention to detail.
• Good communication, ownership, collaboration, and time-management skills.

Preferred Skills

• Experience with modern workflows, reporting, automation, and production-grade delivery.
• Familiarity with agile practices, documentation, and cross-functional collaboration.
• Ability to mentor teammates and contribute to process improvements.

Benefits

• Competitive compensation and growth opportunities.
• Collaborative work culture with learning and development support.
• Opportunity to work on meaningful products and business problems.

Work Environment

This role offers a professional, collaborative environment where team members are encouraged to take ownership, share ideas, and deliver high-quality work.

Equal Opportunity

We are an equal opportunity employer and welcome applicants from all backgrounds. All qualified candidates will receive consideration based on skills, experience, and role fit.