Senior ServiceNow Admin - Hybrid Manila

Aumtrend Ph Inc; Manila; Hybrid; PHP 1,800,000 - 2,400,000; Full time

Job summary

One of the Global Client in Manila is seeking a Senior ServiceNow Platform Administrator to manage and optimize ServiceNow across the organization. The role emphasizes hands-on administration, system upgrades, and performance tuning in a hybrid work setup with a day shift.

You will lead SSO projects using SAML and OpenID Connect, integrating Entra ID and other security platforms, while aligning with ITIL practices and SAFe Agile methods.

Qualifications

• Experience administering and maintaining ServiceNow instances.
• Hands-on expertise implementing SSO via SAML and OIDC.
• Integrating ServiceNow with Entra ID, endpoint management, and security platforms.
• Ability to optimize ServiceNow performance through advanced tuning.
• Familiarity with SAFe Agile framework preferred.
• Strong knowledge of ITIL processes and best practices.
• Excellent stakeholder communication and independent work ability.

Responsibilities

• Administer and maintain ServiceNow instances.
• Oversee upgrades, performance monitoring, and tuning.
• Design and implement SSO integrations (SAML, OIDC).
• Integrate ServiceNow with Entra ID and security platforms.
• Collaborate within SAFe Agile teams.
• Work with stakeholders to translate requirements.

Skills

ServiceNow Admin

ServiceNow Development

Java

OO Design

Design Patterns

ITIL

Azure DevOps

SAML

OIDC

Entra ID

Observability Tools

Tools

Entra ID

SAML

OIDC

Azure DevOps

Observability tools

Job description

One of the Global Client in Manila is seeking a Senior ServiceNow Platform Administrator to manage and optimize ServiceNow across the organization. The role emphasizes hands-on administration, system upgrades, and performance tuning in a hybrid work setup with a day shift.

You will lead SSO projects using SAML and OpenID Connect, integrating Entra ID and other security platforms, while aligning with ITIL practices and SAFe Agile methods.