Senior Service Order Specialist | ERP & CRM Precision

Schneider Electric; Cavite City; On-site; PHP 335,000 - 513,000; Full time

Job summary

Schneider Electric in the Philippines invites you to join our Service Order Management team as a Senior Assistant I. You will input and verify service orders, ensuring accuracy across ERP and CRM interfaces while supporting on-time delivery through close collaboration with sales and logistics.

Attention to detail and proactive problem-solving are essential as you help maintain data integrity and contract compliance.

Qualifications

• Exceptional attention to detail and a commitment to maintaining high data quality standards.
• Proactive problem-solver who knows when to escalate and when to take initiative.
• Ability to juggle multiple priorities and meet deadlines with minimal supervision.
• Collaborative mindset with a focus on supporting team success and operational excellence.

Responsibilities

• Enter and book service orders and contracts in ERP systems with precision and attention to detail.
• Validate product installations, billing accounts, pricing, and service entitlements to ensure order accuracy.
• Monitor data flow to CRM and billing systems while applying financial rules and tracking gross margins.
• Partner with sales and logistics teams to resolve order issues and support on-time service delivery.

Skills

Adaptability

Collaboration

Communication

Contract management

CRM tools

ERP systems

Customer orientation

Tools

CRM tools

ERP systems

Job description

Schneider Electric in the Philippines invites you to join our Service Order Management team as a Senior Assistant I. You will input and verify service orders, ensuring accuracy across ERP and CRM interfaces while supporting on-time delivery through close collaboration with sales and logistics.

Attention to detail and proactive problem-solving are essential as you help maintain data integrity and contract compliance.