Senior Service Order Coordinator

Schneider Electric; Hinoba-an; On-site; PHP 300,000 - 420,000; Full time

Job summary

Schneider Electric in the Philippines is seeking a Senior Assistant I to bridge customer orders with seamless service delivery. You will ensure precise entry of service orders in ERP systems, validate billing and pricing, and support on-time delivery through collaboration with sales and logistics teams.

The role emphasizes attention to detail, proactive problem solving, and the ability to manage multiple priorities with minimal supervision in a dynamic environment.

Qualifications

• Attention to detail and high data quality standards.
• Proactive problem-solver who knows when to escalate and when to take initiative.
• Ability to juggle multiple priorities and meet deadlines with minimal supervision.
• Collaborative mindset supporting team success and operational excellence.

Responsibilities

• Enter and book service orders and contracts in ERP systems with precision and attention to detail.
• Validate product installations, billing accounts, pricing, and service entitlements to ensure order accuracy.
• Monitor data flow to CRM and billing systems while applying financial rules and tracking gross margins.
• Partner with sales and logistics teams to resolve order issues and support on-time service delivery.

Skills

Adaptability

Collaboration

Communication

Contract management

Customer orientation

Tools

CRM tools

ERP systems

Job description

Schneider Electric in the Philippines is seeking a Senior Assistant I to bridge customer orders with seamless service delivery. You will ensure precise entry of service orders in ERP systems, validate billing and pricing, and support on-time delivery through collaboration with sales and logistics teams.

The role emphasizes attention to detail, proactive problem solving, and the ability to manage multiple priorities with minimal supervision in a dynamic environment.