Senior Remote Operations Coordinator

Christie Migration Agents Pty Ltd; Tili; Remote; PHP 420,000 - 660,000; Full time

Job summary

Christie Migration Agents Pty Ltd is seeking an experienced Operations Coordinator for a full-time remote role based in the Philippines, aligned to Australian business hours. You will join a team coordinating client services, administration, systems, recruitment and business operations.

With at least 3 years in a similar role, you will manage enquiries, onboarding, invoicing, and ongoing process improvements.

Qualifications

• Minimum 3 years in a similar role with multi-tasking and priority management.
• 2+ years in operations, coordination, or senior client services.
• Strong English written and spoken communication.
• Proactive, solution-focused mindset.

Responsibilities

• Manage client, candidate, employer and prospective client inquiries by phone and email.
• Ensure inquiries, leads and follow-ups are actioned promptly.
• Coordinate client onboarding, engagement agreements and administration.
• Keep inboxes, records, tasks and workflows organized and up to date.
• Track outstanding work and ensure timely progression of tasks.
• Assist with invoicing, payments and administrative follow-up.
• Support clients, recruitment candidates and employers.
• Coordinate between team members and follow up on progress.

Skills

English fluency

Client services

Coordination

Problem solving

Attention to detail

Independent work

Job description

Christie Migration Agents Pty Ltd is seeking an experienced Operations Coordinator for a full-time remote role based in the Philippines, aligned to Australian business hours. You will join a team coordinating client services, administration, systems, recruitment and business operations.

With at least 3 years in a similar role, you will manage enquiries, onboarding, invoicing, and ongoing process improvements.