Remote Operations Manager - Contractor, Flexible Hours

Hunt St Pty Ltd; Philippines; Remote; PHP 974,000 - 1,461,000; Full time

Job summary

Hunt St Pty Ltd is seeking an experienced Operations Manager based in the Philippines to oversee daily administration, inbox management, scheduling, and job coordination for an Australian client. You will ensure smooth communication, timely updates to customers and builders, and proactive issue resolution.

The role requires proactive, organized individuals who can work independently, manage multiple jobs, and align with AU business hours as an independent contractor.

Qualifications

• 5+ years of experience in operations, office management, scheduling or a similar coordination role.
• Experience within roofing, construction, trades or a related Australian business is highly preferred.
• Hands-on experience with Tradify or similar job management systems such as ServiceM8, simPRO or Fergus.
• Strong Microsoft 365 skills, particularly Outlook, Excel, Word and Teams.

Responsibilities

• Manage the business inbox, emails and day-to-day office administration, ensuring enquiries and requests are actioned promptly.
• Schedule jobs, crews, materials and supplier deliveries using Tradify or similar job management software.
• Track jobs from quote through to completion, identifying delays or issues early and keeping work on schedule.
• Coordinate with customers, builders, suppliers and internal teams regarding schedules, variations, job updates and requirements.
• Follow up outstanding quotes and invoices in coordination with the bookkeeper.
• Support the transition from Tradify to the new custom-built job management platform, including data setup and process documentation.
• Develop and maintain SOPs for key office and operational processes.
• Provide the owner with a weekly overview of jobs, upcoming schedules, outstanding items and potential issues.

Skills

Operations experience

Tradify experience

ServiceM8 experience

simPRO experience

Fergus experience

Microsoft 365

Time management

Communication skills

SOP development

Software migration

Tools

Tradify

ServiceM8

simPRO

Fergus

Job description

Hunt St Pty Ltd is seeking an experienced Operations Manager based in the Philippines to oversee daily administration, inbox management, scheduling, and job coordination for an Australian client. You will ensure smooth communication, timely updates to customers and builders, and proactive issue resolution.

The role requires proactive, organized individuals who can work independently, manage multiple jobs, and align with AU business hours as an independent contractor.