Senior Customer Support Specialist — BPO (Equity & Bonus)

Recruitify_HR; Mandaluyong; On-site; PHP 355,446 - 425,754; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A leading BPO company is hiring a Customer Service Representative in Mandaluyong. The role requires 3-5 years of experience in customer service and offers various benefits including an equity incentive plan, performance bonuses, and health insurance. Candidates should have a high school diploma and strong communication skills. This full-time position provides the opportunity to work on-site, fostering a customer-focused and professional atmosphere.

Qualifications

• 3-5 years in customer service or related field.
• Ability to handle difficult situations with professionalism.
• Ability to work in a fast-paced BPO environment.

Responsibilities

• Provide exceptional customer support through various channels.
• Resolve customer inquiries and issues efficiently.
• Maintain high product knowledge to assist customers.

Skills

Strong verbal and written communication skills

Customer-focused

Problem-solving mindset

Education

High School Diploma or equivalent

Job description

A leading BPO company is hiring a Customer Service Representative in Mandaluyong. The role requires 3-5 years of experience in customer service and offers various benefits including an equity incentive plan, performance bonuses, and health insurance. Candidates should have a high school diploma and strong communication skills. This full-time position provides the opportunity to work on-site, fostering a customer-focused and professional atmosphere.