Customer Service Pro — Equity, Bonus & HMO (BPO)

Recruitify_HR; Taguig; On-site; PHP 355,446 - 425,754; Full time

Benefits offered by this job

Performance bonus

Annual company trip

Free meals

Equity incentive plan

HMO

Job summary

A leading BPO company in Taguig is seeking a Customer Service Representative to join their team. This full-time role requires 1-3 years of experience in customer service and a Bachelor's degree. Responsibilities include responding to inquiries, resolving complaints, and training new representatives. The company offers competitive salary up to 35K and benefits such as equity incentives, performance bonuses, and health insurance. Join a dynamic team in a fast-paced environment focused on customer satisfaction.

Qualifications

• 1-3 years in customer service or related field.
• Fast-paced BPO environment with potential for shift work.

Responsibilities

• Respond to customer inquiries and provide accurate information.
• Resolve customer complaints in a timely manner.
• Maintain customer records and document interactions.
• Assist in training new customer service representatives.
• Collaborate with other departments to enhance customer satisfaction.

Skills

Excellent communication

Interpersonal skills

Problem-solving abilities

Customer-centric mindset

Education

Bachelor’s degree in a relevant field

Job description

A leading BPO company in Taguig is seeking a Customer Service Representative to join their team. This full-time role requires 1-3 years of experience in customer service and a Bachelor's degree. Responsibilities include responding to inquiries, resolving complaints, and training new representatives. The company offers competitive salary up to 35K and benefits such as equity incentives, performance bonuses, and health insurance. Join a dynamic team in a fast-paced environment focused on customer satisfaction.