Customer Service Specialist | Equity & Bonuses

Recruitify_HR; Mandaluyong; On-site; PHP 355,446 - 425,754; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Health insurance (HMO)

Job summary

A leading recruiting firm in Mandaluyong is hiring for a Customer Service role. This is an on-site position where no experience is required, but a Bachelor’s degree is essential. Candidates will provide support to clients via phone and email, maintain accurate records, and work collaboratively to enhance service delivery. Available benefits include equity incentives and annual company trips, with a salary of up to PHP 35,000 per month.

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• 0–2 years of experience in customer service or a related field.
• Strong communication skills and a customer-centric approach.

Responsibilities

• Provide excellent customer service and support to clients over the phone and via email.
• Assist customers with inquiries and resolve issues in a timely and effective manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery processes.
• Identify opportunities for upselling and cross-selling services to clients.

Skills

Strong communication skills

Customer-centric approach

Patience

Empathy

Adaptability

Education

Bachelor’s degree in a related field

Job description

A leading recruiting firm in Mandaluyong is hiring for a Customer Service role. This is an on-site position where no experience is required, but a Bachelor’s degree is essential. Candidates will provide support to clients via phone and email, maintain accurate records, and work collaboratively to enhance service delivery. Available benefits include equity incentives and annual company trips, with a salary of up to PHP 35,000 per month.