Senior Customer Service Rep - Equity, Bonus & HMO

Recruitify_HR; Quezon City; On-site; PHP 355,446 - 425,754; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A leading BPO in the Philippines seeks a Customer Service Representative for on-site duties in Quezon City. The role involves providing exceptional customer support via phone, email, and chat, resolving inquiries efficiently, and maintaining product knowledge. Candidates should have 3-5 years of experience in customer service and possess strong verbal and written communication skills. The position offers a competitive salary of up to 35K and various employee benefits, making it a great opportunity for customer-focused individuals.

Qualifications

• 3-5 years experience in customer service or related field.
• Ability to handle difficult situations with professionalism.
• Ability to work in a fast-paced BPO environment.

Responsibilities

• Provide exceptional customer support through phone, email, and chat.
• Resolve customer inquiries and issues efficiently.
• Maintain a high level of product knowledge.

Skills

Strong verbal communication skills

Strong written communication skills

Problem-solving mindset

Customer-focused

Education

High School Diploma or equivalent

Job description

A leading BPO in the Philippines seeks a Customer Service Representative for on-site duties in Quezon City. The role involves providing exceptional customer support via phone, email, and chat, resolving inquiries efficiently, and maintaining product knowledge. Candidates should have 3-5 years of experience in customer service and possess strong verbal and written communication skills. The position offers a competitive salary of up to 35K and various employee benefits, making it a great opportunity for customer-focused individuals.