Senior Customer Success & SaaS Sales Specialist

Concentrix Corporation; Makati; On-site; PHP 600,000 - 900,000; Full time

Job summary

Concentrix is seeking a Sr. Specialist in Customer Success to support a growing client base in the Philippines market from Makati.

The role emphasizes sales strategy, client engagement, and delivering SaaS solutions while maintaining strong relationships through the customer lifecycle. The candidate should have 3-5 years of quota-carrying sales experience, be fluent in Tagalog and English for Philippines customers, and possess skills in negotiation, forecasting, and CRM.

Qualifications

• 3-5 years of experience in a quota-carrying sales role.
• Fluency in Thai and English for the Thailand market; Fluency in Tagalog and English for the Philippines market.
• Experience with recruiting, recruitment media and HR software; SaaS sales experience.

Responsibilities

• Develop sales strategies to acquire new customers.
• Engage clients and act as trusted advisor to provide SaaS solutions.
• Deliver product demonstrations and present compelling value propositions.
• Negotiate terms and close deals with senior executives.
• Manage sales pipeline and forecast revenue.

Skills

Quota-carrying sales

SaaS solutions

Negotiation & forecasting

CRM management

Multitasking

Thai & English fluency

Tagalog & English fluency

Job description

Concentrix is seeking a Sr. Specialist in Customer Success to support a growing client base in the Philippines market from Makati.

The role emphasizes sales strategy, client engagement, and delivering SaaS solutions while maintaining strong relationships through the customer lifecycle. The candidate should have 3-5 years of quota-carrying sales experience, be fluent in Tagalog and English for Philippines customers, and possess skills in negotiation, forecasting, and CRM.