Senior Customer Service Associate - Flexible Hours

Recruitify_HR; Pasay; On-site; PHP 391,000 - 725,000; Full time

Job summary

Recruitify HR in the Philippines is seeking an experienced Customer Service Specialist to join our team. You will provide exceptional service to clients via phone, email, and chat, resolve inquiries promptly, and educate customers about available products and services.

You will maintain detailed records of interactions, collaborate with colleagues to improve satisfaction, and adapt to a fast-paced environment with flexible hours.

Qualifications

• Bachelor's degree in a relevant field is required.

Responsibilities

• Provide exceptional customer service and support to clients via phone, email, and chat.
• Resolve customer inquiries and issues in a timely and professional manner.
• Educate customers about products and services available to them.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to enhance customer satisfaction and improve processes.

Skills

Excellent communication

Education

Bachelor's degree

Job description

Recruitify HR in the Philippines is seeking an experienced Customer Service Specialist to join our team. You will provide exceptional service to clients via phone, email, and chat, resolve inquiries promptly, and educate customers about available products and services.

You will maintain detailed records of interactions, collaborate with colleagues to improve satisfaction, and adapt to a fast-paced environment with flexible hours.