Customer Support Specialist (Flexible Hours)

Recruitify_HR; Mandaluyong; On-site; PHP 201,000 - 312,000; Full time

Job summary

Recruitify HR in the Philippines is seeking a dedicated customer service professional to respond to inquiries and resolve issues in a fast-paced call center environment.

You will manage a high volume of calls, document interactions accurately, and collaborate with teammates to achieve service goals while maintaining quality standards. Training sessions will help you enhance product knowledge and service skills, with flexible hours to support business needs.

Qualifications

• Diploma in a relevant field or equivalent experience.
• 1–3 years of experience in a call center or customer service.
• Strong communication and interpersonal skills.
• Ability to handle customer inquiries and complaints with professionalism.
• Customer-oriented mindset and a positive attitude.
• Working conditions: fast-paced environment with flexible hours.

Responsibilities

• Provide exceptional customer service by responding promptly to inquiries and resolving issues.
• Manage a high volume of calls efficiently while ensuring quality standards.
• Document and maintain records of customer interactions accurately.
• Work closely with team members to achieve service goals and improve overall customer satisfaction.
• Participate in training sessions to enhance service skills and product knowledge.

Skills

Strong communication

Interpersonal skills

Education

Diploma in a relevant field

Job description

Recruitify HR in the Philippines is seeking a dedicated customer service professional to respond to inquiries and resolve issues in a fast-paced call center environment.

You will manage a high volume of calls, document interactions accurately, and collaborate with teammates to achieve service goals while maintaining quality standards. Training sessions will help you enhance product knowledge and service skills, with flexible hours to support business needs.