Customer Service Associate | Flexible Hours

Recruitify_HR; Tarlac City; On-site; PHP 180,000 - 300,000; Full time

Job summary

Recruitify_HR in the Philippines is seeking a Customer Service Representative to provide exceptional support via phone and email, addressing inquiries, issues, and service requests in a timely manner.

You will maintain detailed records of interactions, collaborate with team members to improve service delivery, and adhere to company policies while handling queries. Flexible hours are required for this role.

Qualifications

• Bachelor’s degree in a relevant field.
• 0–2 years of experience in customer service or related fields.
• Strong communication and interpersonal skills.
• Empathetic, patient, and customer-focused mentality.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Must be able to work flexible hours.

Responsibilities

• Provide exceptional customer service and support via phone and email.
• Assist customers with inquiries, issues, and service requests in a timely manner.
• Maintain detailed and accurate records of customer interactions.
• Collaborate with team members to improve service delivery.
• Adhere to company policies and procedures while handling customer queries.

Skills

Communication skills

Interpersonal skills

Education

Bachelor’s degree in a relevant field

Job description

Recruitify_HR in the Philippines is seeking a Customer Service Representative to provide exceptional support via phone and email, addressing inquiries, issues, and service requests in a timely manner.

You will maintain detailed records of interactions, collaborate with team members to improve service delivery, and adhere to company policies while handling queries. Flexible hours are required for this role.