Customer Support Specialist – Flexible Hours

Recruitify_HR; Angeles; On-site; PHP 201,000 - 268,000; Full time

Job summary

Recruitify_HR is seeking a dedicated Customer Service Representative in the Philippines to handle incoming calls, provide product information, and resolve customer issues. You will document interactions and maintain accurate records while collaborating with teammates to improve service workflows.

Flexibility to work hours including weekends is required, with a fast-paced environment that emphasizes patient, empathetic problem-solving and strong communication skills to ensure customer

Qualifications

• High School Diploma or equivalent.
• 1-3 years of experience in a customer service role.
• Strong communication and interpersonal skills.
• Patience, empathy, and problem-solving abilities.
• Ability to work flexible hours, including weekends.

Responsibilities

• Handle incoming customer calls and respond to inquiries efficiently.
• Provide assistance with product information and resolve customer complaints.
• Document customer interactions and maintain accurate records.
• Collaborate with team members to improve customer service workflows.
• Follow up on customer requests and ensure satisfaction.

Skills

Strong communication and interpersonal

Education

High School Diploma or equivalent

Job description

Recruitify_HR is seeking a dedicated Customer Service Representative in the Philippines to handle incoming calls, provide product information, and resolve customer issues. You will document interactions and maintain accurate records while collaborating with teammates to improve service workflows.

Flexibility to work hours including weekends is required, with a fast-paced environment that emphasizes patient, empathetic problem-solving and strong communication skills to ensure customer