Customer Support Specialist - Call Center, Flexible Hours

Recruitify_HR; Quezon; On-site; PHP 335,000 - 446,000; Full time

Job summary

Recruitify_HR in the Philippines is seeking a customer service professional to respond to inquiries via phone, provide timely assistance, and maintain records. The role emphasizes high call-volume handling and delivering consistent service.

You will collaborate with team members, participate in training, and contribute to customer satisfaction targets while working in a fast-paced environment with flexible hours.

Qualifications

• Bachelor’s degree in a relevant field preferred.
• 1-3 years of experience in a call center or customer service environment.
• Strong communication and interpersonal skills.

Responsibilities

• Respond to customer inquiries via phone and provide timely assistance.
• Maintain a high level of customer satisfaction and achieve service targets.
• Document customer interactions and maintain accurate records.
• Collaborate with team members to resolve complex issues.
• Participate in training and development programs as necessary.

Skills

Strong communication

Interpersonal skills

Education

Bachelor’s degree in a relevant field

Job description

Recruitify_HR in the Philippines is seeking a customer service professional to respond to inquiries via phone, provide timely assistance, and maintain records. The role emphasizes high call-volume handling and delivering consistent service.

You will collaborate with team members, participate in training, and contribute to customer satisfaction targets while working in a fast-paced environment with flexible hours.