Senior Call Center Specialist — Growth, Perks & HMO (Pasig)

Recruitify_HR; Pasig; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A leading hiring firm is looking for a Call Center agent based in Pasig, offering an attractive salary of up to 30K. Candidates should have 3-5 years of experience in customer service, with excellent communication and problem-solving skills. Responsibilities include managing calls, resolving inquiries, and achieving performance metrics. This is a full-time, on-site position with additional perks like health insurance and annual company trips.

Qualifications

• 3-5 years of experience in a call center or customer service role.
• Ability to handle difficult customers with patience and professionalism.
• Customer-centric mindset.

Responsibilities

• Manage inbound and outbound customer calls efficiently.
• Resolve customer inquiries and problems promptly.
• Document customer interactions accurately.
• Achieve performance metrics and targets.
• Collaborate with team members to improve service quality.

Skills

Excellent communication skills

Interpersonal skills

Problem-solving abilities

Education

Bachelor's degree in a relevant field

Job description

A leading hiring firm is looking for a Call Center agent based in Pasig, offering an attractive salary of up to 30K. Candidates should have 3-5 years of experience in customer service, with excellent communication and problem-solving skills. Responsibilities include managing calls, resolving inquiries, and achieving performance metrics. This is a full-time, on-site position with additional perks like health insurance and annual company trips.