Senior Call Center Specialist — HMO & Bonus

Recruitify_HR; Manila; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

Performance Bonus

Equity Incentive Plan

Health Maintenance Organization (HMO)

Job summary

A leading recruitment agency is looking for a Call Center Agent in Manila. The position requires 3-5 years of experience in a call center environment and offers an amazing salary of up to 30K. Responsibilities include providing exceptional customer service, responding to inquiries via various channels, and maintaining detailed records of interactions. Candidates should have strong communication skills and a problem-solving mindset. Join a fast-paced work environment that values performance and customer satisfaction.

Qualifications

• 3-5 years of experience in a call center environment.
• Ability to multitask and manage multiple inquiries simultaneously.
• Empathetic, detail-oriented, and customer-focused personality.

Responsibilities

• Provide exceptional customer service to callers by addressing inquiries and resolving issues.
• Respond to customer inquiries via phone, email, and chat in a professional manner.
• Document customer interactions and maintain detailed records.

Skills

Strong communication skills

Problem-solving abilities

Patience

Education

Bachelor’s degree in a relevant field

Job description

A leading recruitment agency is looking for a Call Center Agent in Manila. The position requires 3-5 years of experience in a call center environment and offers an amazing salary of up to 30K. Responsibilities include providing exceptional customer service, responding to inquiries via various channels, and maintaining detailed records of interactions. Candidates should have strong communication skills and a problem-solving mindset. Join a fast-paced work environment that values performance and customer satisfaction.