Customer Service Rep (Call Center) - Growth & Perks

Telesys BPO; Pasay; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Performance Bonus

Paid vacation and sick leave

Opportunities for promotion

Wellness programs

Employee discounts

Job summary

A leading BPO company is seeking dedicated individuals for the role of Call Center Agent. This on-site position in Pasay is perfect for customer-focused candidates willing to handle inquiries and concerns while delivering excellent service. No experience is required, making it ideal for recent high school graduates. The role offers competitive salary, performance bonuses, and various employee benefits including paid leave and opportunities for career development.

Qualifications

• Must be a High School graduate (college level or degree is an advantage).
• Strong communication skills in both written and verbal form.
• Open to applicants with or without BPO experience.
• Ability to work in a fast-paced, high-volume call environment.
• Customer service experience is a plus; training will be provided.
• Amenable to a shifting schedule, including nights, weekends, and holidays.

Responsibilities

• Serve as the first point of contact for customers handling inquiries.
• Resolve customer concerns and deliver top-tier service with each interaction.

Skills

Strong communication skills

Customer service experience

Education

High School graduate

Job description

A leading BPO company is seeking dedicated individuals for the role of Call Center Agent. This on-site position in Pasay is perfect for customer-focused candidates willing to handle inquiries and concerns while delivering excellent service. No experience is required, making it ideal for recent high school graduates. The role offers competitive salary, performance bonuses, and various employee benefits including paid leave and opportunities for career development.