Senior Inbound Call Center Specialist — Pasay

Recruitify_HR; Pasay; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

Performance Bonus

Equity Incentive Plan

Health Insurance (HMO)

Job summary

A leading recruitment firm in the Philippines is seeking Call Center Associates to provide exceptional customer service. The role requires a High School Diploma or equivalent, with 5-10 years of experience. Candidates must possess excellent communication and problem-solving skills to effectively assist customers and resolve issues. This full-time position is on-site in Pasay and offers a competitive salary of up to 30K, along with various benefits like performance bonuses and health insurance.

Qualifications

• Must have 5-10 years of experience in a similar role.
• Excellent communication and problem-solving skills are essential.
• Ability to work in a fast-paced environment.

Responsibilities

• Answer inbound calls and assist customers with inquiries.
• Document customer interactions and process orders efficiently.
• Resolve complaints to improve customer satisfaction.

Skills

Excellent communication skills

Interpersonal skills

Problem-solving skills

Ability to handle multiple tasks

Education

High School Diploma or equivalent

Job description

A leading recruitment firm in the Philippines is seeking Call Center Associates to provide exceptional customer service. The role requires a High School Diploma or equivalent, with 5-10 years of experience. Candidates must possess excellent communication and problem-solving skills to effectively assist customers and resolve issues. This full-time position is on-site in Pasay and offers a competitive salary of up to 30K, along with various benefits like performance bonuses and health insurance.