Senior Call Center Agent — 30K+ Salary, HMO & Perks

Recruitify_HR; Philippines; Vor Ort; PHP 290.000 - 357.000; Vollzeit

Benefits dieser Stelle

HMO

Equity incentive

Performance bonus

Incentives

Annual trip

Free meals

Sleeping quarters

Zusammenfassung

Recruitify_HR is hiring for an on-site call center role in Makati. The position requires 3–5 years of experience in customer service and a Bachelor's degree, with an emphasis on excellent communication and interpersonal skills.

You will manage inbound/outbound calls, document interactions, and work to meet team targets while maintaining a customer-centric approach. Competitive rewards include health benefits, performance incentives, and occasional company events.

Qualifikationen

• Bachelor's degree preferred.
• 3–5 years of experience in a call center or customer service role.
• Excellent communication and interpersonal skills required.
• Ability to handle difficult customers with patience and professionalism.
• Customer-centric mindset and strong problem-solving abilities.

Aufgaben

• Manage inbound and outbound customer calls efficiently.
• Resolve customer inquiries and problems promptly to ensure satisfaction.
• Document customer interactions and transactions accurately.
• Achieve individual and team performance metrics and targets.
• Collaborate with team members to improve overall service quality.

Kenntnisse

Communication

Interpersonal skills

Ausbildung

Bachelor's degree

Jobbeschreibung

Recruitify_HR is hiring for an on-site call center role in Makati. The position requires 3–5 years of experience in customer service and a Bachelor's degree, with an emphasis on excellent communication and interpersonal skills.

You will manage inbound/outbound calls, document interactions, and work to meet team targets while maintaining a customer-centric approach. Competitive rewards include health benefits, performance incentives, and occasional company events.