Senior Call Center Specialist | Flexible Hours

Recruitify_HR; Manila; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading recruitment agency is seeking a customer service representative in Metro Manila. The successful candidate will manage inbound and outbound calls, providing accurate information and resolving complaints. Applicants should have a Bachelor's degree and 3 years of experience in a call center environment. Strong verbal communication and problem-solving skills are essential. This role requires the ability to work flexible hours, including evenings and weekends.

Qualifications

• 3 years of experience in a call center or customer service role.
• Strong problem-solving abilities and a customer-oriented mindset.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Manage inbound and outbound customer calls professionally.
• Provide accurate information on products and services.
• Resolve customer complaints in a timely manner.

Skills

Excellent verbal communication

Interpersonal skills

Problem-solving abilities

Education

Bachelor's degree in any field

Job description

A leading recruitment agency is seeking a customer service representative in Metro Manila. The successful candidate will manage inbound and outbound calls, providing accurate information and resolving complaints. Applicants should have a Bachelor's degree and 3 years of experience in a call center environment. Strong verbal communication and problem-solving skills are essential. This role requires the ability to work flexible hours, including evenings and weekends.