Customer Support Specialist — Flexible Hours

Recruitify_HR; Manila; On-site; PHP 279,000 - 390,600; Full time

Job summary

A customer service company in Metro Manila is looking for candidates to provide excellent customer support. Responsibilities include handling inbound and outbound calls, resolving complaints, and assisting customers with product inquiries. Ideal candidates should have a Bachelor's degree, 1-3 years of call center experience, and strong communication skills. This role may require flexible working hours, including evenings and weekends.

Qualifications

• 1-3 years of experience in a call center or customer service role.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Empathetic, patient, and customer-oriented.

Responsibilities

• Provide excellent customer service through effective communication and problem-solving.
• Handle inbound and outbound calls professionally.
• Assist customers with inquiries related to products and services.
• Resolve customer complaints and escalated issues as necessary.

Skills

Strong verbal communication skills

Strong written communication skills

Problem-solving

Customer-oriented

Education

Bachelor's degree in a relevant field

Job description

A customer service company in Metro Manila is looking for candidates to provide excellent customer support. Responsibilities include handling inbound and outbound calls, resolving complaints, and assisting customers with product inquiries. Ideal candidates should have a Bachelor's degree, 1-3 years of call center experience, and strong communication skills. This role may require flexible working hours, including evenings and weekends.