Senior Australian Mortgage Loan Administrator - Remote

Emapta; Metro Manila; Hybrid; PHP 2,622,000 - 3,934,000; Full time

Benefits offered by this job

Day 1 HMO coverage with free dependent

Permanent WFH arrangement

Fixed weekends off

Salary Advance Program

Upskilling through Emapta Academy

Gym access

Lifestyle perks

Referral incentives

Annual leaves (20)

Mentorship and career growth

Job summary

Emapta seeks an AU Senior Loan Administrator to support Australian mortgages, through policy interpretation and lender guidance, while coordinating with brokers nationwide. The role emphasizes residential lending experience, policy knowledge, and strong communication within a flexible, work-from-home setup.

Ideal candidates have 3–5 years in lending, at least 2 in residential lending, and familiarity with Australian lending regulations.

Qualifications

• 3 to 5 years of experience in lending, mortgage administration, or financial services, including at least 2 years in residential lending.
• At least 1 year of experience in Australian mortgage administration, including credit management.
• Experience in commercial lending preferred.
• Hands-on experience with loan lodgement processes.
• Proficiency in ApplyOnline, CoreLogic, and Microsoft Excel.
• Strong knowledge of Australian lending policies, regulations, and terminology.
• Strong analytical, problem-solving, and troubleshooting skills.
• Excellent communication and relationship management skills.
• High attention to detail and accuracy.
• Strong organizational, prioritization, and deadline management skills.
• Proactive, independent, collaborative, and results-driven approach.
• Certificate IV in Financial Services (Finance/Mortgage Broking Management) or equivalent qualification preferred.

Responsibilities

• Interpret, clarify, and implement product catalogue changes and lender policy updates in the lender database.
• Support the broker network through email, telephone, and internal forums.
• Provide SME guidance to help brokers understand lending policies and structure deals effectively.
• Troubleshoot and resolve lender product and policy issues.
• Communicate lender updates and policy changes across the franchise network.

Skills

Analytical skills

Problem-solving

Troubleshooting

Communication skills

Relationship management

Attention to detail

Organizational skills

Time management

Team player

Mortgage lending knowledge

Residential lending experience

Australian mortgage policies

Education

Certificate IV in Financial Services (Finance/Mortgage Broking Management)

Tools

ApplyOnline

CoreLogic

Microsoft Excel

Job description

Emapta seeks an AU Senior Loan Administrator to support Australian mortgages, through policy interpretation and lender guidance, while coordinating with brokers nationwide. The role emphasizes residential lending experience, policy knowledge, and strong communication within a flexible, work-from-home setup.

Ideal candidates have 3–5 years in lending, at least 2 in residential lending, and familiarity with Australian lending regulations.