Senior Application Support Engineer (Night Shift)

A7 Recruitment Company; Makati; On-site; PHP 391,000 - 614,000; Full time

Job summary

A7 Recruitment Company in Makati is seeking an experienced L3 service support specialist to provide expert service support for our enterprise services.

You will analyze complex incidents, develop solutions, automate tasks, and mentor teammates, while delivering timely updates within agreed timelines.

Strong SQL, T-SQL, PL/SQL, Python (Pandas, PySpark), Azure Fundamentals, Databricks and Data Factory expertise are required; night shifts are available.

Qualifications

• Strong analytical thinking and problem-solving skills.
• Strong communication skillset – ability to translate technical details to business/non-technical stakeholders.
• Extensive experience with SQL, T-SQL, and PL/SQL language, including ETL, performance tuning.

Responsibilities

• Provide expert service support as L3 specialist for the service.
• Identify, analyze, and develop solutions for complex incidents or problems raised by stakeholders and clients as needed.
• Analyze issues and develop tools and/or solutions that will help enable business continuity and mitigate business impact.
• Proactive and timely update assigned tasks, provide response and solution within agreed team's timelines.
• Gather requirements, analyze, design and implement complex visualization solutions.

Skills

Analytical thinking

Problem solving

Communication

SQL expertise

Python/PySpark

Tools

Azure Databricks

Azure Data Factory

ETL processes

Git/DevOps

Job description

A7 Recruitment Company in Makati is seeking an experienced L3 service support specialist to provide expert service support for our enterprise services.

You will analyze complex incidents, develop solutions, automate tasks, and mentor teammates, while delivering timely updates within agreed timelines.

Strong SQL, T-SQL, PL/SQL, Python (Pandas, PySpark), Azure Fundamentals, Databricks and Data Factory expertise are required; night shifts are available.