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Encora Management Services Philippines Inc. is seeking an experienced Scrum Master to lead delivery teams in a hybrid work setup in Taguig.
The role requires 5+ years in IT and 3+ years as Scrum Master, with strong coaching and facilitation skills. You will coordinate with Release Train Engineer, manage impediments, run daily stand-ups, ensure productive Scrum events, and foster transparency and continuous improvement across the team.
We are looking for a skilled Scrum Master with a minimum of 5 years of overall IT experience and at least 3 years of hands-on experience as a Scrum Master.
The role follows a hybrid work arrangement, with 2 onsite days per week in BGC, Taguig, and a day shift schedule.
Tracks and Monitors overall status of demands within their delivery teams and provides updates regularly.
Coordinates and aligns with Release Train Engineer on release schedule/calendar and monitor status of sprint releases.
Manages and clears impediments with the Delivery team and ensures that callouts are raised in a timely manner.
Manages daily huddle with the team to address any callouts on the sprint.
Ensures that all Scrum events are productive, done within the timebox, attended by the correct participants (POs, KBS, etc.)
Coaches delivery team to apply Agile and Scrum practices, promotes team empowerment and self-management.
Fosters a culture of inspection, collaboration, transparency, and improvement in the delivery team.
Promotes a safe space/working environment
Monitors delivery team utilization, and ensures that the delivery team works with their capacity to deliver sprint commitments with the highest quality. (this includes coordination of cross delivery team resources)
Monitor resources within their delivery team and raise resource related concerns including performance, issues, or capacity related to their tribe lead.
Ensures technical operations readiness by proper coordination with other teams such as operations team, support team on the demands that are released in Production.
Ensures the timely delivery/deployment of features as aligned with Product Owner in release schedule/calendar Monitors work tasks/activities of the delivery team - through Daily Stand-up, JIRA status, JIRA burndown report
Ensures that progress of the demands being handled by their delivery teams from other tribes are coordinated accordingly.
Responsible for coordinating and aligning with vendor providers on sprint releases and updating on the progress regularly.
Responsible in coordinating with partners in terms of deliverables they need to work on their end for each sprint and ensures it is being completed as scheduled
Attends regular meetings specific for their role as SMs which includes but is not limited to SM Cadences, Retrospectives, Springboards and Pre Springboards.
Performs other functions within the group when it is needed which includes but is not limited to guild specific initiatives, facilitating meetings, brown bag sessions, sm of the week etc.