SCommerce Operations Excellence Lead

Shopee; Mandaluyong; Vor Ort; PHP 420.000 - 650.000; Vollzeit

Zusammenfassung

Shopee is seeking a process-improvement professional to optimize warehouse workflows across multiple facilities. You will work with warehouse teams and cross-functional partners to implement best practices, monitor KPIs, and deliver measurable improvements in efficiency and cost reduction.

The role emphasizes hands-on process ownership, data analytics, and cross-team collaboration to keep supply chains agile and compliant.

Qualifikationen

• 1–3 years of experience in process improvement, process documentation, or audits in warehouse/logistics.
• Bachelor’s degree in Industrial Engineering, Supply Chain Management, Logistics, Business Administration, or related field.

Aufgaben

• Review supply chain processes and workflows to identify improvement opportunities and roll out best practices across warehouses.
• Define and track KPIs for supply chain activities and use data to pinpoint issues and actions.
• Lead end-to-end process-improvement projects, manage stakeholders and measure success metrics.
• Drive initiatives to improve efficiency, reduce cost, and enhance buyer/seller experience.
• Serve as the SME for warehouse processes and stay hands-on where needed.
• Spot trends and automation opportunities to keep the supply chain agile.
• Identify and mitigate operational risks and ensure regulatory compliance.
• Train employees on SOPs and new rollouts.
• Use data analytics tools to monitor fulfillment metrics and provide data-driven recommendations.
• Run regular process audits to maintain quality and consistency across facilities.

Kenntnisse

Analytical skills

Problem solving

Data-driven approach

Communication

Ausbildung

Bachelor's degree

Tools

Microsoft Office

Google Workspace

SQL

Apps Script

AI Tools

Warehouse Management Systems

Jobbeschreibung

Shopee is seeking a process-improvement professional to optimize warehouse workflows across multiple facilities. You will work with warehouse teams and cross-functional partners to implement best practices, monitor KPIs, and deliver measurable improvements in efficiency and cost reduction.

The role emphasizes hands-on process ownership, data analytics, and cross-team collaboration to keep supply chains agile and compliant.