Senior Warehouse Operations & Analytics Leader

Shopee; Manila; On-site; PHP 1,000,000 - 2,000,000; Full time

Job summary

Shopee is seeking a seasoned Warehouse Operations Manager to lead end-to-end warehouse activities in the Philippines. The role emphasizes strategic oversight, policy compliance, and data-driven decision making to optimize inventory and service levels.

You will analyze cost/benefit, forecast demand, and ensure SLAs while building a capable team prepared for future challenges. Cabuyao assignment required; strong leadership and KPI mastery are essential.

Qualifications

• Bachelor’s degree in a related field.
• 8–10 years in warehouse operations.
• Strong leadership and analytical skills.
• Knowledge of warehousing KPIs.
• Experience with WMS software and databases.
• Willing to be assigned in Cabuyao, Laguna.

Responsibilities

• Oversee the overall warehouse operations.
• Strategically manage warehouse in compliance with company’s policies and vision.
• Conduct studies and provide recommendations to management for strategic initiatives through analytics and strong grasp of local market.
• Manages analyses – including cost/benefit, cost-optimization, delivery/returns performance, forecasts, solution feasibility, and more.
• Oversee inbounding of new inventory, reverse logistics (returns), warehouse inventory, outbound and maintenance operations; Ensure SLAs are met.
• Ensure the division is staffed with competent people capable in their current positions and prepared for future challenges.
• Initiate, coordinate and enforce optimal operational policies and procedures.
• Adhere to all warehousing and handling requirements.
• Manage overall warehouse cost and budget.
• Produce reports and statistics regularly: Warehouse key metrics, shrinkage report, stock movement report, costs reports.
• Receive feedback and monitor the quality of services provided

Skills

Leadership

Analytics

KPI knowledge

Cost optimization

Communication

Interpersonal skills

Education

Bachelor's Degree in related field

Tools

WMS software

Databases

Job description

Shopee is seeking a seasoned Warehouse Operations Manager to lead end-to-end warehouse activities in the Philippines. The role emphasizes strategic oversight, policy compliance, and data-driven decision making to optimize inventory and service levels.

You will analyze cost/benefit, forecast demand, and ensure SLAs while building a capable team prepared for future challenges. Cabuyao assignment required; strong leadership and KPI mastery are essential.