Schedule And Planning Coordinator | Onsite | Up To 35K

TheOutForce; Philippines; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Night differentials

HMO coverage

20 days annual leave

Referral program

Team activities

Stakeholder networking

Client engagement opportunities

Competitive pay

Job summary

OutForce in the Philippines is seeking a Schedule and Planning Coordinator for an onsite role to support Gamma Communications and its channel partners. You will coordinate installation/configuration work streams and ensure timely execution of projects.

The role requires strong organization, clear communication, and the ability to balance conflicting priorities across multiple teams in a fast-paced environment.

Qualifications

• Strong organizational skills and ability to prioritize workloads.
• Confident communicator with ability to align priorities across teams.
• Experience with suppliers and technical environments is a plus.

Responsibilities

• Schedule equipment configuration and installation work threads for a diverse field team.
• Plan and optimize efficiency across projects and service faults.
• Liaise with project managers, coordinators and support to meet installation needs.
• Communicate and schedule work with suppliers and manage stock demands.
• Handle general inquiries and ensure work threads meet SLA targets.
• Assist with configuration of Gamma hosted products including Horizon.

Skills

Scheduling

Planning

Communication

Stakeholder management

SLA adherence

Vendor coordination

Tools

Horizon configuration

Job description

Schedule and Planning Coordinator || ONSITE || Up to 35k

Job Description - Schedule and Planning Coordinator || ONSITE || Up to 35k

OutForce is a people-first outsourcing company focused on building high-performing teams and long-term careers.

We partner with companies around the world, providing dedicated offshore professionals who work as an extension of our clientsâ teams.

Unlike traditional outsourcing models, our people are fully embedded into their clientâs business, creating meaningful work, stronger collaboration, and long-term career opportunities.

We are proud to be:

• Great Place to Work® Certified
• HR Asia Best Companies to Work for in Asia 2025
• HR Asia Most Caring Company Award 2025
• HR Asia Diversity, Equity & Inclusion Award 2025

At OutForce, we invest in our people through career growth opportunities, flexible work environments, supportive leadership, and a culture built on trust, collaboration, and continuous improvement.

As a tech-enabled, people-powered company, we are committed to helping our employees grow alongside some of the worldâs most exciting businesses.

Join OutForce and build your future with one of Asiaâs best workplaces.

About the Team Youâll Join

Gamma Communications is a UK-based business communications provider offering cloud-based solutions, including voice, connectivity, unified communications, and cybersecurity. They serve SMEs, large enterprises, and public sector clients, operating their own network and partnering with global tech providers.

Job Overview:

Employment type: Full-time

Work setup: ONSITE

What we offer:

• Competitive compensation package aligned with your skills and experience
• Night differentials pay to help maximize your earnings
• Comprehensive HMO coverage, including a free dependent on Day 1
• Employee referral program with rewarding incentives
• 20 days of annual leave, giving you flexibility to manage your time
• Engaging team activities and events to keep work enjoyable
• Build strong, high-impact connections with key stakeholders across the business
• Take part in client engagement initiatives to elevate your professional experience.

Role Overview:

Responsible for supporting Gammaâs channel partners and sales account managers with understanding their bills and, where required, processing corrections and adjustments.

Good organization skills are essential and able to manage/prioritize own workloads.

Must be a confident communicator, willing to challenge and resolve conflicting priorities across different levels and functions within Gamma.

Experience of working with suppliers would be advantageous but is not essential.

Experience configuring Horizon and Gamma product portfolio would be an advantage.

Experience within a Technical environment to assist with remote configuration work streams.

What Youâll Be Working On:

• Scheduling equipment configuration and installation work threads on behalf of a geographically diverse field engineering capability.
• Planning and optimizing efficiency.
• Liaising with project managers, co-ordinators, and support teams to meet the various installation requirements of all active projects or service impacting faults.
• Communicating and scheduling work with suppliers.
• Coordination of stock demands, working alongside Gammaâs existing stock management function.
• Manage general enquiries via internal systems.
• Manage work threads to SLA, working alongside other teams (both internal and external) to exceed customer expectations.
• Assist with configuration of Gamma hosted products which includes Horizon.