Salesforce BA: Drive Global Process Improvements

SPAC Information Technology Inc

Taguig

On-site

PHP 600,000 - 1,200,000

Full time

4 days ago

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Job summary

SPAC Information Technology Inc. is seeking an experienced Salesforce Business Analyst to join our team in Manila.

You will lead requirements gathering sessions, translate stakeholder needs into use cases and user stories, and collaborate with the technical team to ensure successful deployment and post- deployment support. You will ensure alignment with change and release processes, drive UAT activities, and sign off on builds across regions.

Qualifications

Gathers requirements and translates them into clear use cases and user stories.
Manages requirements across regions and signs off with stakeholders.
Experience with end-to-end project lifecycles in a structured enviroment.
Proficient in MS Word, Excel and Visio; familiar with Jira and Agile practices.

Responsibilities

Lead requirements gathering sessions and translate into backlog items.
Map end-to-end business processes current and future state.
Coordinate UAT and gather global sign-off for deployments.
Ensure acceptance criteria align with sprint planning and release processes.
Maintain proactive communication with stakeholders to clarify goals and timelines.
Work across multi-state locations and time zones in a Scrum/Agile setup.