Senior Salesforce Business Analyst - Process & Adoption

Thakral One Pte. Ltd.; Philippines; Hybrid; PHP 1,200,000 - 1,500,000; Full time

Job summary

Thakral One Pte. Ltd. in the Philippines seeks a Senior Business Analyst (Salesforce) to bridge business needs and technology solutions. You will gather requirements, document user stories, and design Salesforce-based improvements across the organisation.

You will collaborate with Architects, Product Owners, and development teams to ensure successful delivery, testing, and user adoption in an Agile environment.

Qualifications

• 6+ years of Business Analysis experience.
• Experience on Salesforce projects.
• Strong understanding of Salesforce CRM capabilities.
• Experience working within Agile delivery environments.

Responsibilities

• Requirement gathering sessions with business stakeholders.
• Document business requirements, user stories, and functional specs.
• Support testing, UAT, and defect management.
• Collaborate with architects, product owners, and development teams.
• Drive process improvements and solution adoption.

Skills

Requirement gathering

Documentation

Salesforce

Agile delivery

Stakeholder engagement

Process improvement

UAT

Change management

Job description

Thakral One Pte. Ltd. in the Philippines seeks a Senior Business Analyst (Salesforce) to bridge business needs and technology solutions. You will gather requirements, document user stories, and design Salesforce-based improvements across the organisation.

You will collaborate with Architects, Product Owners, and development teams to ensure successful delivery, testing, and user adoption in an Agile environment.