SALES SUPPORT OFFICER

GYLLMARC INGREDIENTS INC. (branch); Mimaropa; On-site; PHP 240,000 - 360,000; Full time

Job summary

GYLLMARC INGREDIENTS INC. (branch) in Taytay, Rizal is seeking an Accounts Receivable Clerk responsible for opening and maintaining customer accounts, processing orders, and handling payments and invoicing.

You will monitor aging, prepare reports, and coordinate with the sales team to ensure accurate data entry and timely collections. The role requires a degree and at least 2 years of AR experience, with proficiency in Word and Excel and strong communication and organizational skills.

Qualifications

• Bachelor's/College degree in any field required.
• 2+ years of related experience required.
• Experience in Accounts Receivable Management.
• Proficient in Word and Excel.
• Excellent oral and written communication.
• Highly organized and detail oriented.
• Good interpersonal skills.
• Strong problem solving skills.

Responsibilities

• Open and maintain customer accounts by recording account information.
• Assist with placement of orders, refunds, or exchanges.
• Receive purchase orders from customers via fax, email, text, or phone.
• Keep records of customer interactions, process accounts, and file documents.
• Take payment information and other pertinent details.
• Monitor client purchase order balances.
• Compile and cascade delivery schedules from the client.
• Expedite rush orders and adjust sales orders and shipping details as needed.
• Process Sales Invoices for deliveries.
• Manage correspondence between the sales team and clients.
• Monitor customer accounts.
• Provide data and reports to assist the sales team.
• Perform data entry for metrics and sales figures.
• Provide accurate information to clients.
• Identify and assess customer needs to achieve satisfaction.
• Create collection reports and update aging of receivables.

Skills

Accounts receivable management

Microsoft Word

Microsoft Excel

Communication skills

Organizational skills

Interpersonal skills

Problem solving

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Job description

WORK LOCATION: TAYTAY, RIZAL

REQUIREMENTS:

• Candidate must possess at least Bachelor's/College Degree in any field

• At least 2 year(s) working experience in the related field is required for this position

• With Account Receivables Management experience

• Proficient in Microsoft Word and Excel

• Good oral and written communication skills

• Highly organized and detail oriented

• Good interpersonal Skill

• Problem Solving Skill

RESPONSIBILITIES:

• Open and maintain customer accounts by recording account information

• Assist with placement of orders, refunds, or exchanges

• Receives purchase order from customer thru fax, e-mail, text or phone call

• Keep records of customer interactions, process customer accounts, and file documents

• Take payment information and other pertinent information such as addresses and phone numbers

• Monitor client purchase order balance

• Compiles and cascade delivery schedules provided by the client

• Expediting requests rush orders and altering sales orders and shipping information as required

• Process Sales Invoice for every delivery

• Managing the correspondence between the sales team and their clients

• Monitoring customer accounts

• Providing data and reports to help the sales team

• Performing data entry duties in regards to metrics, sales figures and other key data

• Provide accurate, valid and complete information to clients

• Identify and assess customers’ needs to achieve satisfaction

• Creating collection report and updating aging of receivables