Sales Support Associate

BeepXtra Philippines, Inc.; Philippines; On-site; PHP 246,000 - 335,000; Full time

Job summary

BeepXtra Philippines, Inc. is seeking a Customer Service / Sales Associate to handle inbound/outbound calls and emails from offices and agents, manage registrations, untracked bookings, commissions and cases, and keep Salesforce updated.

The role requires excellent English, experience in travel/hospitality sales or customer service, and the ability to multitask in a fast-paced team environment, including night shifts.

Qualifications

• Excellent written and spoken English.
• Experience in Sales or Customer Service preferably in Travel/Hospitality industry.
• Working knowledge in MS Office, Outlook & CRM tools.
• Good organizational skills, able to multitask and capable of working in a fast-paced environment with shifting priorities.
• Works well with the team and with sound work ethics.
• Willing to work on Night Shift.

Responsibilities

• Handles inbound/outbound calls and inquiries from offices and agents.
• Handles inbound/outbound calls and inquiries from offices and agents.
• Handles incoming & outgoing emails.
• Handles new registrations, untracked bookings, commissions, cases, etc.
• Updating Salesforce.
• Performs other tasks and special projects as may be assigned.

Job description

Job Description

• Handles inbound/outbound calls and inquiries from offices and agents.
• Handles inbound/outbound calls and inquiries from offices and agents.
• Handles incoming & outgoing emails.
• Handles new registrations, untracked bookings, commissions, cases, etc.
• Updating Salesforce.
• Performs other tasks and special projects as may be assigned.

Job Qualifications

• Excellent written and spoken English.
• Experience in Sales or Customer Service preferably in Travel/Hospitality industry.
• Working knowledge in MS Office, Outlook & CRM tools.
• Good organizational skills, able to multitask and capable of working in a fast-paced environment with shifting priorities.
• Works well with the team and with sound work ethics.
• Willing to work on Night Shift.