Job Description
Provide administrative and logistical support to the sales team, including scheduling appointments, preparing sales presentations, managing customer databases, processing orders, and coordinating travel arrangements for sales representatives.
Assist with customer inquiries and order fulfillment, responding via phone, email, or chat, and ensuring customer satisfaction.
Support sales campaigns and marketing initiatives, including planning and executing sales campaigns, preparing marketing materials, and gathering market data.
Key Responsibilities
- Schedule appointments, prepare sales presentations, manage customer databases, and coordinate travel arrangements for sales representatives.
- Respond to customer inquiries, process orders, resolve customer issues, and ensure customer satisfaction.
- Accurately and efficiently process customer orders, including order entry, data entry, and order tracking.
- Maintain sales records, prepare sales reports, and assist with the preparation of sales forecasts.
- Assist with the planning and execution of sales campaigns, prepare marketing materials, and gather market data.
- Communicate effectively with customers, sales representatives, and other team members.
Qualifications
- High School Diploma or equivalent.
- 1-2 years of experience in sales, customer service, or administrative support.
- Excellent communication and interpersonal skills.
- Strong organizational and time-management skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Experience with CRM software (e.g., Salesforce, HubSpot) is a plus.
- Excellent customer service orientation with a friendly and professional demeanor.