Inside Sales for Tour Operation

BeepXtra Philippines, Inc.; Philippines; On-site; PHP 300,000 - 600,000; Full time

Job summary

BeepXtra Philippines, Inc. is seeking an experienced Travel Operations Specialist to drive Asia tour package sales and oversee end-to-end tour operations. You will manage client interactions, coordinate with travel agents, and ensure accurate documentation and payments.

Ideal candidates have 3–5 years in the travel industry, management experience in selling tours, strong English communication, and proficiency with MS Office and CRM tools. Night shifts may be required.

Qualifications

• Completed studies in Tourism or any business-related courses.
• 3–5 years of experience in the travel industry, preferably in tour operation.
• Management-level experience in selling tours.
• Train and coach team members, fostering a collaborative environment.
• Attention to detail and ability to multitask in a fast-paced environment.
• Strong work ethic and self-motivation.
• Develop and manage processes aligned with client expectations.
• Excellent written and spoken English.
• Proficient in MS Office, Outlook, and CRM tools.
• Willingness to work night shifts.

Responsibilities

• Sell tour packages, particularly in Asia (Japan, China, Vietnam).
• Manage inbound and outbound calls and inquiries from travel agents.
• Assist travel agents throughout the entire tour operation process.
• Oversee accounts, handle documentation and payment processing.
• Issue and reissue travel documents, ensuring accuracy.
• Prepare reports.
• Log and update Salesforce records to maintain accurate client and transaction information.
• Undertake additional tasks and special projects as assigned.

Skills

Tourism industry knowledge

Sales & account management

Customer service

English communication

Education

Tourism or Business studies

Tools

MS Office

CRM tools

Outlook

Job description

Job Description

• Sell tour packages, particularly in Asia (Japan, China, Vietnam).
• Manage inbound and outbound calls and inquiries from travel agents with professionalism and efficiency.
• Assist travel agents throughout the entire tour operation process.
• Oversee accounts, handle documentation and payment processing.
• Issue and reissue travel documents as needed, ensuring all information are correct and up to date.
• Prepare reports.
• Log and update Salesforce records to maintain accurate client and transaction information.
• Undertake additional tasks and special projects as assigned to support the team and enhance operations.

Job Qualifications

• Completed Studies in Tourism or any Business-related courses.
• 3-5 years of experience in Travel Industry preferably in Tour Operation.
• Management-level experience in selling tours.
• Train and coach team members, fostering a collaborative and supportive environment.
• Has an attention to detail and the ability to multitask in a fast-paced environment.
• Strong work ethic and self-motivated.
• Develop and manage processes that align with client expectations.
• Strong communication skills with an excellent command of written and spoken English.
• Proficient in MS Office, Outlook, and CRM tools.
• Willingness to work Night Shifts.