Sales Coordinator

Crown Regency Hotels & Resorts; Cebu City; On-site; PHP 279,000 - 424,000; Full time

Job summary

Crown Regency Hotels & Resorts in Cebu City is seeking a Sales Coordinator to provide administrative and operational support to the Sales Team. You will coordinate client requests, prepare sales documents, monitor bookings, and ensure seamless communication between the Sales Department and other hotel departments.

The role requires a bachelor’s degree in a related field and 1–2 years of experience in sales coordination, customer service, or administrative support.

Qualifications

• Bachelor's degree in Marketing, Business Administration, Hospitality Management, Tourism, or related field.
• 1–2 years of experience in sales coordination, customer service, or administrative support.
• Strong organizational and administrative skills.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office, particularly Word and Excel.
• Strong attention to detail and ability to manage multiple tasks.
• Customer-service oriented and professional.
• Good coordination and interpersonal skills.
• Able to work under pressure and meet deadlines.
• Willing to work flexible schedules, weekends, and holidays when required.

Responsibilities

• Provide administrative support to the Sales Team and Sales Manager.
• Assist in handling client inquiries, requests, and follow-ups.
• Prepare quotations, proposals, contracts, presentations, and sales reports.
• Coordinate room bookings, events, meetings, and other client requirements.
• Maintain accurate records of clients, accounts, leads, and sales activities.
• Monitor sales leads, proposals, bookings, and pending transactions.
• Coordinate with Reservations regarding room availability, rates, and bookings.
• Coordinate with F&B, Events, Front Office, Housekeeping, and other departments to ensure client requirements are properly arranged.
• Schedule sales appointments, meetings, site inspections, and client visits.
• Follow up with clients regarding quotations, contracts, payments, and confirmations.

Skills

Organizational skills

Administrative skills

Written and verbal communication

Interpersonal skills

Ability to multitask

Customer service

Pressure management

Coordination

Education

Bachelor's degree in Marketing, Business Administration, Hospitality Management, Tourism, or related field

Tools

Microsoft Office (Word, Excel)

Job description

About the role

The Sales Coordinator provides administrative and operational support to the Sales Team by coordinating client requests, preparing sales documents, monitoring bookings, and ensuring smooth communication between the Sales Department and other hotel departments.

Key responsibilities

• Provide administrative support to the Sales Team and Sales Manager.

• Assist in handling client inquiries, requests, and follow-ups.

• Prepare quotations, proposals, contracts, presentations, and sales reports.

• Coordinate room bookings, events, meetings, and other client requirements.

• Maintain accurate records of clients, accounts, leads, and sales activities.

• Monitor sales leads, proposals, bookings, and pending transactions.

• Coordinate with Reservations regarding room availability, rates, and bookings.

• Coordinate with F&B, Events, Front Office, Housekeeping, and other departments to ensure client requirements are properly arranged.

• Schedule sales appointments, meetings, site inspections, and client visits.

• Follow up with clients regarding quotations, contracts, payments, and confirmations.

About you

• Bachelor's degree in Marketing, Business Administration, Hospitality Management, Tourism, or a related field.

• At least 1–2 years of experience in sales, sales coordination, customer service, or administrative support.

• Strong organizational and administrative skills.

• Excellent written and verbal communication skills.

• Proficient in Microsoft Office, particularly Word and Excel.

• Strong attention to detail and ability to manage multiple tasks.

• Customer-service oriented and professional.

• Good coordination and interpersonal skills.

• Able to work under pressure and meet deadlines.

• Willing to work flexible schedules, weekends, and holidays when required.